Ministry of Home Affairs has launched Grievance Redressal for CAPF personals

Mar 28, 2018 18:40 | Feature & Viewpoint

28 March 2018: Ministry of Home Affairs  has  launched mobile grievance application for   Grievance Redressal of Central Armed Police Forces personals and  grievances lodged by CAPFs & Assam Rifles personnel through this application are disposed by the concerned force promptly said union minister of state  for home Sh Kiren Rijiju in Lok Sabha in reply to a question raised by  Shimla Lok Sabha Member Sh Virender Kashyap  .

He told that  Services of experienced CAPFs personnel are utilized in Ministry of Home Affairs and as per readily available information and 05 such personnel are working in the Ministry at present .
He told that each Force has its own Grievance Redressal Mechanism in operation and all complaints are duly enquired into and necessary action is taken in this regard .He told that 
there is also a Centralized Public Grievance Redress And Monitoring System (CPGRAMS) for serving and retired personnel of CAPFs and Assam Rifles to redress their grievances.
Central Armed Police Forces (CAPFs) and Army are not comparable on a one-to-one basis as there are differences in their retirement age, service rules etc.    union minister of state  for home Sh Kiren Rijiju told   Shimla Lok Sabha Member Sh Virender Kashyap  in Lok Sabha .