Himachal Pradesh Embraces User-Centric Design for Enhanced Public Services

Himachal Pradesh Embraces User-Centric Design for Enhanced Public Services

Government collaborates with NeGD to improve digital governance:

The Himachal Pradesh State Government, in partnership with the National e-Governance Division (NeGD), Ministry of Electronics and IT, Government of India, successfully organized the first Awareness and Sensitization Workshop on User Experience & Design System at IT Bhawan, Shimla. This initiative marks a significant step towards enhancing digital governance in the state by prioritizing user-centric design in public service delivery.

Dr. Nipun Jindal, Director of Digital Technology and Governance, emphasized the importance of user-friendly digital platforms in providing efficient and effective services to citizens. The workshop covered key topics such as user experience principles, design adoption, and the implementation of the UX4G Design System. A practical demonstration and a case study on the eDistrict Portal provided valuable insights to participants.

The Director highlighted the need for further workshops and hands-on sessions to promote the adoption of user experience best practices across all digital platforms in the state. Experts from the UX4G Project of NeGD led the workshop sessions.

Senior officials from various departments, including NIC, Information & Public Relations, Forest, Health, Public Works, Fisheries, Revenue, Panchayati Raj, State Taxes and Excise, Agriculture, Horticulture, HPTDC, WCD, State Pollution Control Board, and Police Department, participated in the event. They expressed keen interest in integrating the design system to improve public service delivery.

Heading: Himachal Pradesh Government Prioritizes User-Centric Design for Public Services

Hashtags: #digitalgovernance #usercentricdesign #UX4G #publicservices #himachalpradesh #egovernment #digitaltransformation #governmentinnovation